Not one AI receptionist. A connected platform of agents.
Every Pillar agent works from the same clinic-controlled knowledge, the same escalation rules and the same activity history. Five are available to clinics today, with the platform expanding as new agents are ready for real clinic workflows.
Available now
Available now
Live with allied health practices today.
Front Desk
AvailableAI voice, bookings, cancellations, rescheduling and inbound call handling.
Explore Front Desk →Practice Assistant
AvailableAsk about your day, follow-ups, missed tasks or anything happening across your practice.
Explore Practice Assistant →Communications
AvailableCalls, messages, email, Instagram and Facebook in one connected workspace.
Explore Communications →Relay
AvailableSmart routing that understands context and sends work to the right person.
Explore Relay →Launch Assistant
AvailableSet Pillar up in around 15 minutes using your website, workflows and practice system.
Explore Launch Assistant →Private beta
Private beta
In controlled release with a small number of clinics.
Another agent in the Pillar layer
Private BetaPillar publishes an agent only once clinics can safely run it. This one is in private beta — details follow when it ships.
Every agent
What every agent shares
One clinic knowledge layer
Approved answers are confirmed once inside the Pillar Brain and used consistently by every agent.
Human escalation by design
Anything clinical, sensitive or uncertain becomes a visible task for authorised staff.
Beside your PMS, not instead of it
your practice management system remains the source of truth. Pillar is the layer around it.
Visible activity history
Every action an agent takes on your behalf is recorded and reviewable by your team.
Beside your practice management system
How the agent layer fits your clinic
Pillar does not replace your practice management system. It reads availability from your practice management system and writes confirmed bookings back to it. Your clinical records, your calendar and your workflows stay exactly where they are.
- No data migration and no change to how practitioners work
- Escalation rules agreed with you before anything goes live
- Every automated action is logged and reviewable
- Turn any capability off without turning the system off
Early outcomes
What changes in the first month
Nothing is missed after hours
Calls that used to reach a voicemail nobody checks become booked appointments or escalations with context.
The front desk stops being interrupted
Routine questions resolve without a person, so attention goes to the patients in the room.
Loops close themselves
Recalls, waitlist offers and follow-ups happen on schedule instead of when someone remembers.
See the agent layer working in a clinic like yours.
A short walkthrough of the available agents using your call volume, your practice management system and your escalation rules.