From clinic to configured in around 15 minutes.
Launch Assistant sets Pillar up using your website, your workflows and your practice system — guided, reviewable and in your control.
From clinic to configured in around 15 minutes.
What it takes off your plate
No implementation project
Guided setup instead of a discovery phase, a spreadsheet and a six-week rollout.
Learns from what exists
Your website and practice system already hold most of what Pillar needs to know.
Gaps made visible
Pillar tells you what it does not know yet, so you can fill it before going live.
Expand at your pace
Start with what you are comfortable with and widen what Pillar handles as confidence grows.
How it works
The setup flow
Most clinics are configured in around 15 minutes. Complex, multi-site practices should expect additional review before going fully live.
- 01
Connect your practice system
Import the relevant practice information through a simple integration.
- 02
Scan your website
Pillar learns your services, locations, practitioners and approved public information.
- 03
Add your workflows
Add your own workflows, or begin with Pillar's recommended allied-health workflows.
- 04
Review your Brain
Review what Pillar has learned and fill any knowledge gaps it identifies.
- 05
Connect your channels
Activate webchat and supported social and communication channels.
- 06
Test and go live
Review conversations, make adjustments and expand what Pillar handles as your confidence grows.
From inside the practice
Built for the desk. Described by the people behind it.
From the people who feel the difference this agent makes.
“As you grow, adding patients shouldn't mean adding the same amount of administration. What I like about Pillar is that it gives us infrastructure we can scale — consistent communication, workflows and knowledge without everything depending on another person being available.”
The biggest changes
01
More capacity
Increasing patient demand doesn't have to create the same increase in repetitive administrative workload.
02
Consistency at scale
Approved knowledge and workflows can remain consistent as the practice grows.
03
Less dependency
Routine communication doesn't depend on one particular team member being available.
Configured by you, not to you.
Every step is reviewable before anything goes live. Nothing is published to patients until your team has approved what Pillar knows and what it is allowed to do.